We are always on the lookout for fresh talent to join us. Our permanent jobs come with excellent pension and life assurance policies, ‘buy and sell’ holiday schemes, plus a host of options on healthcare, dental plans, and retail discounts.

Have a look at what roles are currently available below and be sure to bookmark this page to pop back from time to time. Your next permanent or contract role could be appearing here soon.

If you are interested in any of the vacancies below, please contact us by email including your CV and details of why you think you would be a great addition to our team.

Support Engineer (Voice Team)

Support Engineer (Voice Team) Job Role:

To provide support services to CORETX/365 ITMS customers for Unified Communications based on Cisco Communications Manager Systems.  The role will primarily revolve around the provision of telephone support of Cisco Communications Manager IP Telephony systems and associated third party applications such as voicemail, unified messaging, contact centre, voice recording etc.  The jobholder will also need good IT and networking knowledge to support the role. The jobholder will be expected to maintain awareness of the technology trends in this arena, together with a good working knowledge of existing and new products and applications.  Occasional travel throughout the UK will be required to perform this function. Reporting to the Technical Support Manager.

Finance Business Partner

Finance Business Partner Job Role:

  • To support and influence business decisions through effective business partnering to maximise our revenues and profitability
  • To support the Financial Controller in day to day financial accounting matters

 

3rd Line Support Analyst

3rd Line Support Analyst Job Role:

Provide 3rd line support and customer service on customer supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.          

Unified Communications Pre-Sales Consultant

Unified Communications Pre-Sales Consultant Job Role:

A Pre-Sales Consultant is responsible for providing pre-sales technical support, design and consultancy for external customer Information Technology solutions to be delivered, hosted, managed and supported by CORETX. This role has specific responsibility for CORETX portfolio of Unified Communications services, as such will be required to provide pre-sales technical support to the Sales Consultants for opportunities with a Telephony requirement.

Pre-Sales Consultant

Pre-Sales Consultant Job Role:

A Pre-Sales Consultant is responsible for providing pre-sales technical support, design and consultancy for external customer Information Technology solutions to be delivered, hosted, managed and supported by CORETX. The Pre-Sales Consultant has a broad range of IT knowledge across the entire product portfolio and is able to deliver solutions to customer requirements or coordinate with subject matter experts to bring together the required information.

 

On Site Services Supervisor

On Site Services Supervisor Job Role:

Work closely with the Head of Delivery Services to provide leadership, mentoring and coaching to the London On Site Services team. Meet regularly with local OSS Delivery Teams to identify the challenges experienced and create an action plan to remediate issues and reduce service delivery overheads.

Assist the Head of Delivery Services to develop new and existing OSS and Field based opportunities to increase revenue streams into the department and evaluate new products and services.

 

First Line Analyst

1st Line Analyst Job Role:

Working as part of a team on the technical Service desk, you will play a key role in the delivery of high quality technical support providing exceptional customer satisfaction and a personalised service.

This role requires strong communication skills, along with troubleshooting, problem-solving and technical skills using various diagnostic tools.

At times, like all customer facing role this can be a challenging role, within an exciting and growing organisation, so you will possess a strong character with strong inter-personal skills which you will use to guide customers through situations, providing the highest levels of resolution, support and customer satisfaction

 

 

Onsite Desk Side Support Technician

Onsite Desk Side Support Technician Job Role:

  • To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues.

2nd Line Analyst

2nd Line Analyst Job Role:

Working as part of a team on the technical Service desk, you will play a key role in the delivery of high quality technical support providing exceptional customer satisfaction and a personalised service.

This role requires strong communication skills, along with troubleshooting, problem-solving and technical skills using various diagnostic tools.

At times, like all customer facing role this can be a challenging role, within an exciting and growing organisation, so you will possess a strong character with strong inter-personal skills which you will use to guide customers through situations, providing the highest levels of resolution, support and customer satisfaction.

Data Centre Technician X 3 (1 Year Fixed Term Contract)

Data Centre Technician X 3 (1 Year Fixed Term Contract) Job Role:

The Field Datacentre Technician is responsible for the installation, maintenance, and transition of infrastructure across CORETX’s DC estate to ensure that our colocation, network and cloud facilities perform to and meet the company’s and the Customers satisfaction.

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