Contact centres are the doorway to your business. Whether you’re running a telesales team, after-sales service or first-line technical support, a contact centre platform that supports great standards of customer service is required for success.
CORETX Contact Centre solutions help you manage everything more easily with. We can set up an on-premise, or completely off-site, cloud based infrastructure, helping you streamline customer interactions across all communication channels: telephone, email, SMS and web chat.
We’ll capture and store all interactions so you can monitor performance at an individual level and be free to focus on serving your customers – not struggling to keep up with IT.
Our approach is to get to know your business first and then design and implement a contact centre solution with ongoing support that makes life easier for everyone.